Temporary Remote Contact Tracer - Work From Home! - Starting 11/16

Overview:

Nelnet is committed to keeping our customers number one and we pride ourselves on the excellent customer experience that we deliver. Nelnet is looking for driven and focused employees that want to be part of a fast paced and fast growing company. This outbound contact center position will allow one to gain experience working independently, remotely, and for a company that is looking to the future.

Shift: Monday-Friday 10:00am-7:00pm CST

Pay: $12.00/hour

Responsibilities:

• Make outbound calls to a list of people that the company provides
• Give excellent customer service
• Follow scripting provided in coaching and training
• Ensure integrity of data and information
• Participate in coaching’s, meetings, and ongoing training sessions

Qualifications:

EDUCATION:

• High School Diploma or equivalent preferred

EXPERIENCE:

• No prior experience required

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Service Excellence
• Oral communications
• Written communications
• Teamwork
• Accuracy/Attention to Detail
• Working with MS Office

EEO Statement: Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting. Nelnet is a Drug Free and Tobacco Free Workplace.