Web Analyst/Developer, Digital+Data PMO
- Full-Time
- San Jose, CA
- Cisco Systems
- Posted 3 years ago – Accepting applications
Job Description
What You'll Do
As an indispensable partner to the Employee Communications team, the candidate will be encouraged to immerse themselves in all websites and collaboration technologies/services within Cisco.
Armed with a good technical/development background, the successful candidate will manage and execute a variety of incoming news and web publishing requests, ranging in size and complexity, from conception through to delivery. Given the nature of news/announcements, short notice/quick turnarounds will be prevalent. The ability to stay calm, professional, and cooperative is vital.
The Web Analyst/Developer will need to be highly organized and make themselves accessible to stay on top of the incoming requests, publishing dates and content changes. The ability to cultivate a good working relationship with the content providers, editor-in-chief and channel managers will be essential and beneficial to both parties. Working primarily through e-mail correspondence and Webex Teams (the company’s flagship collaboration platform), the candidate will be responsible for reviewing the client’s on-going business needs, publishing content and developing complementary features/capabilities, advising on web/digital standard methodologies, and facilitating continuous improvements. Responsibilities: Client management – Confidently and effectively communicate with multiple clients/partners daily through emails, meetings, phone calls and instant messaging (via Webex Teams). The majority of clients/partners are in the Pacific time zone), although some are also located internationally. Project management: Manage multiple projects simultaneously to stay on track with work and schedule. Perform all work to meet SLAs and critical metrics while adhering to operational processes and procedures. News publishing: Publish news headlines, comprised of (1) the addition of metatags to EC’s proprietary content management system, and (2) the creation of article pages using Adobe Experience Manager, pre-defined web templates, and ad hoc HTML/JavaScript/CSS code. Web design and development: Lead or chip in to the creation and delivery of microsites or web applications. Consulting: Consult, evaluate, and recommend the most appropriate solutions and coordinate with clients on project delivery. Building and fostering relationships: Build relationships with peers, among client’s staff, understand the client’s culture, and identify their key business objectives.
Who You'll Work With
Want to join a creative, diverse, and fun team that consistently delivers value? CEO & Employee Communications is the place for you. In CEO & Employee Communications, our unmistakable authenticity connects employees with Cisco’s strategy, technology, innovation, and culture. We actively listen and employ data to craft what—and how—we communicate, shape, and amplify content for our audiences. Whether through our intranet, events, executive communications or programs, people feel connected, informed, and inspired by Cisco.
The Digital+Data PMO team is an integral part of CEO & Employee Communications. We make digital transformation a reality and bring digital employee experiences to life. Our vision is to consistently deliver connected, intuitive, and thoughtful digital communications experiences, that enable and inspire people to accomplish more, faster. And our mission is to advance and accelerate digital communications transformation with an unwavering commitment to continuous improvement, while never losing sight of what the data conveys, what target audiences expect, and what the business needs.
Who You Are Minimum of 3 years’ experience working in a similar environment Strong hands-on technical/development background: Adobe Experience Manager (AEM) and TouchUI, OpenText, HTML, JavaScript, CSS, full stack development, responsive design, SEO standard methodologies, web analytics, and SharePoint Solid grasp of web information architecture and user experience best practices Extensive hands-on experience using two or more of the following: jQuery, Angular, Vue, Node.js, MongoDB, PHP, Java, Swing Proficient in web usability standard methodologies & user-centered interface design Understanding of the latest web technology trends Working knowledge of content management and version control systems (e.g. GitHub) Confident user of both Microsoft and Adobe suites Unquestionable work ethic, yet transparent and readily sets proper expectations (with feasibility and completion time) Excellent problem solver, should be able to operate independently or collaborate easily with other team members Does not crack under pressure, able to prioritize multiple requests and sensibly re-prioritize work as needed Extremely responsive, good interpersonal communication and client management skills Nice-to-Haves: Experience with Project Management Lifecycle Experience working within Brand Guidelines (style, usability) Working knowledge of Snowflake, Tealium, Domo, Tableau, Salesforce Marketing Cloud, Eloqua
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
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As an indispensable partner to the Employee Communications team, the candidate will be encouraged to immerse themselves in all websites and collaboration technologies/services within Cisco.
Armed with a good technical/development background, the successful candidate will manage and execute a variety of incoming news and web publishing requests, ranging in size and complexity, from conception through to delivery. Given the nature of news/announcements, short notice/quick turnarounds will be prevalent. The ability to stay calm, professional, and cooperative is vital.
The Web Analyst/Developer will need to be highly organized and make themselves accessible to stay on top of the incoming requests, publishing dates and content changes. The ability to cultivate a good working relationship with the content providers, editor-in-chief and channel managers will be essential and beneficial to both parties. Working primarily through e-mail correspondence and Webex Teams (the company’s flagship collaboration platform), the candidate will be responsible for reviewing the client’s on-going business needs, publishing content and developing complementary features/capabilities, advising on web/digital standard methodologies, and facilitating continuous improvements. Responsibilities: Client management – Confidently and effectively communicate with multiple clients/partners daily through emails, meetings, phone calls and instant messaging (via Webex Teams). The majority of clients/partners are in the Pacific time zone), although some are also located internationally. Project management: Manage multiple projects simultaneously to stay on track with work and schedule. Perform all work to meet SLAs and critical metrics while adhering to operational processes and procedures. News publishing: Publish news headlines, comprised of (1) the addition of metatags to EC’s proprietary content management system, and (2) the creation of article pages using Adobe Experience Manager, pre-defined web templates, and ad hoc HTML/JavaScript/CSS code. Web design and development: Lead or chip in to the creation and delivery of microsites or web applications. Consulting: Consult, evaluate, and recommend the most appropriate solutions and coordinate with clients on project delivery. Building and fostering relationships: Build relationships with peers, among client’s staff, understand the client’s culture, and identify their key business objectives.
Who You'll Work With
Want to join a creative, diverse, and fun team that consistently delivers value? CEO & Employee Communications is the place for you. In CEO & Employee Communications, our unmistakable authenticity connects employees with Cisco’s strategy, technology, innovation, and culture. We actively listen and employ data to craft what—and how—we communicate, shape, and amplify content for our audiences. Whether through our intranet, events, executive communications or programs, people feel connected, informed, and inspired by Cisco.
The Digital+Data PMO team is an integral part of CEO & Employee Communications. We make digital transformation a reality and bring digital employee experiences to life. Our vision is to consistently deliver connected, intuitive, and thoughtful digital communications experiences, that enable and inspire people to accomplish more, faster. And our mission is to advance and accelerate digital communications transformation with an unwavering commitment to continuous improvement, while never losing sight of what the data conveys, what target audiences expect, and what the business needs.
Who You Are Minimum of 3 years’ experience working in a similar environment Strong hands-on technical/development background: Adobe Experience Manager (AEM) and TouchUI, OpenText, HTML, JavaScript, CSS, full stack development, responsive design, SEO standard methodologies, web analytics, and SharePoint Solid grasp of web information architecture and user experience best practices Extensive hands-on experience using two or more of the following: jQuery, Angular, Vue, Node.js, MongoDB, PHP, Java, Swing Proficient in web usability standard methodologies & user-centered interface design Understanding of the latest web technology trends Working knowledge of content management and version control systems (e.g. GitHub) Confident user of both Microsoft and Adobe suites Unquestionable work ethic, yet transparent and readily sets proper expectations (with feasibility and completion time) Excellent problem solver, should be able to operate independently or collaborate easily with other team members Does not crack under pressure, able to prioritize multiple requests and sensibly re-prioritize work as needed Extremely responsive, good interpersonal communication and client management skills Nice-to-Haves: Experience with Project Management Lifecycle Experience working within Brand Guidelines (style, usability) Working knowledge of Snowflake, Tealium, Domo, Tableau, Salesforce Marketing Cloud, Eloqua
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!