MongoDB DBA - US-East (remote)

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.
As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance. You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments. You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time. You will react on incidents and provide solutions aiming at maintained environments’ improvements.
You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MongoDB databases running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Occasional travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. What You Will Do

• Participate in the management and operations of customer's MongoDB deployments
• Participate in and execute scheduled change management procedures
• Participate in the delivery of proactive tasks to improve the stability, performance, and fault tolerance of customer environments
• Participate in project planning and execution of database operations
• Contribute to the development of automation and monitoring software, and other essential tools and scripts

Your Experience

• 5+ years experience with MongoDB technology, ideally in a customer-facing role OR 5+ years experience with distributed software administration coupled with reasonably high MongoDB knowledge
• Fluent English communication (native-level a bonus), primarily for customer interactions
• Ability to work remotely in the given timezone
• Demonstrated ability to work independently with minimal direction
• Demonstrated ability to accept feedback from others
• Communicates clearly and professionally to convey confidence even when under pressure
• Ability to pass a required background check
  

What Will Make You Stand Out

• Distributed database (especially MongoDB) expertise in all areas of implementation: installation, configuration, upgrades, tuning
• Strong skills in replication, sharding and backups techniques
• Production experience on Multiple datacenters, Large datasets
• Experience with Linux, FreeBSD distributions
• Experience with at least one major programming languages such as PHP, Java, Nodejs, Go, Python, Ruby, and/or any client application programming experience used in conjunction with MongoDB
• Networking, system administration, hardware, virtualization, containers, scripting, Kubernetes orchestration, I/O subsystems
• Ability to create and deliver presentations
• One or more of Puppet, Chef, Ansible, Vagrant, Consul, etc

Remote work from home anywhere in LATAM Monday through Friday schedule and team has an on call schedule as well