Front Desk Agent

Newly Renovated, Unique & Popular Boutique Hotel in Prime Location

Experienced hotel front desk agent needed with the following qualities: hard worker, intuitive, self-starter, and completely focused on superior guest experiences, maximizing revenue, and super friendly and fired up attitude.

Front Desk experience and enjoyment is paramount to this position's success.

Candidates must experience in hospitality and innovation, and at least 5 years experience with hotel based hospitality in customer service. We need a candidate who is simply stunning with guest service, revenue enhancement and innovative hotel management technology. This position includes a generous bonus tied directly to the Hotel's net profit and tips from customers.

We have a very high volume of extremely cool and interesting guests. We are focused on their comfort and enjoyment. Our goal is to bring them a premium boutique lodging experience with very personal attention.

We have a zero tolerance policy for property drama. We all get along, our working environment is congenial, and we do an exemplary and professional job for our guests while maintaining a satisfying life/work balance.

We use Microsoft office suite of products, Webrezpro PMS, Siteminder Channel Management, Hotelitix Revenue Management, IVY virtual assistant, Constant Contact and EZText CRM. We have invested heavily in innovative hospitality software products to enhance the guest experience and market to our loyal customers and gain more following. We are always interested in new innovative solutions that enhance guest experiences, revenue and marketing.

Job Type: Full-time

Pay: From $13.25 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay
• Tips

Experience:

• hotel front desk agent: 5 years (Required)

Education:

• High school or equivalent (Required)

Work authorization:

• United States (Required)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat
• In person

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Company's website:

• www.hotelroyaloak.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No